Emergency Contacts Overview

The following contractors can be contacted out of hours to deal with emergencies such as flooding, fire, storm damage, theft/vandalism, break-ins and broken windows. When telephoning, please give the full property address and say that it is managed by Grant & Wilson Ltd. Property Management. You may be asked for a copy account as proof of the property being factored by us.

 

Note that Emergency Cover does not include the loss of keys or the replacement of locks. If the property is tenanted, it does not include the loss of keys or being locked out of the property. If the property is tenanted and the repair is not found to be an emergency, the tenant will be liable for the full cost of any repairs.

Tenants

In case of emergency repairs, which occur out of office hours, you must contact one of the tradesmen detailed below. We hereby advise that should you request another tradesman to attend the charges levied will be due by you. In addition should you request a tradesman to attend, for any reason other than an emergency which has occurred out of office hours without prior notice to our office the resulting charges levied will be due by you.



Typical emergency repairs are as follows:


• 
Major leak of water where the turning off of supply does not stop the water flow.
• 
Sparks or smoke emitting from an electrical socket or fuse box.
• 
A break in at the property by unknown third parties.