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Residential
Property Management
The Grant & Wilson Ltd property team offer a comprehensive range
of management services to cover all types and sizes of property.
We go out of our way to provide our clients with a genuinely personal
and efficient service, working in partnership to build a relationship
built on trust. You can depend on us to treat your property as if
it were our own.
For new developments:
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We arrange meetings with developers
to agree on the type of management service required; |
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We arrange for introductory
packs to be sent to the site office and made available to potential
buyers; |
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On completion, we visit the
site and make ourselves available to answer new owners' questions. |
For existing sites:
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We arrange to meet as many
owners as possible and outline the scope of our services; |
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We issue Welcome Packs that
contain detailed information on our firm and on factoring in
general. |
Managing your property - our
role and responsibilities
As property manager or factor, Grant & Wilson Ltd is responsible
for good general management and administration of the property or
development as defined in the Deed of Conditions. We visit properties
and carry out inspections on a regular basis.
Our service includes:
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Instructing any common repairs
up to an agreed sum by owners; |
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Obtaining estimates for larger
repairs/improvements for consideration by owners; |
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Co-ordinating various trades
involved in all repairs; |
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Liaising with other property
managers/owners of adjoining properties in mutual repairs; |
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Co-ordinating insurance claims; |
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Organising all common maintenance
contracts, such as cleaning and gardening; |
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Settling accounts for tradesmen,
insurances and ground burdens when due; |
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Calculating share due from
each owner to be shown in quarterly accounts and send account
to each owner; |
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Ensuring that all charges
are collected through our debt recovery service. |
Appointing a Property Manager
When it comes to selecting a property manager, Grant and Wilson Ltd
can help you make the right decision. We are happy to give you full
details of our property management service. A representative can
arrange a meeting with owners at a mutually convenient time to answer
questions and discuss procedures for putting a property manager
in place.
Factoring -
your questions answered
What does a factor
do?
How is the factor paid?
What is a Common Buildings Insurance
Policy and why is one needed?
What is a management float?
How does the factor deal with common
repairs?
What does a factor do?
A factor is a professional property manager who works for you and
the other owners in your property. When asked, he organises tradesmen
for common repairs and maintenance, He also looks after ground burdens,
maintenance and similar matters for you and your neighbours.
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How is the factor paid?
The factor is paid four times a year, in February, May, August and
November. You are sent an invoice for your share of any common repairs,
insurance and other charges, including a management fee. You reimburse
him in arrears for tradesmen's accounts and other expenses run up
on your behalf.
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What is a Common Buildings
Insurance Policy and why is one needed?
A Common Buildings Policy is normally a standard requirement in
Deeds of Conditions. The policy ensures that multi-owned property
is adequately covered for full reinstatement.
Grant and Wilson Ltd insure with two leading insurance companies.
Owners can benefit from the many premiums savings we make on block
policies taken out with these companies. Policies are fully comprehensive,
are index-linked and have nil excess. They cover the main fabric
of the building, internal fixtures and fittings and include property
owners' third party liability insurance. It does not cover contents
belonging to owners.
Should the need arise for an insurance claim to be submitted on
your behalf, you simply contact Grant and Wilson Ltd with the relevant
details. If the claim relates to theft, malicious damage, vandalism
or fire, you will need the relevant Crime Reference Number before
the insurers will accept the claim form. Once estimates (if applicable)
have been received, they are approved by the insurance company and
the contractors will then make direct contact with the owner to
repair the damage. Insurance premiums are collected over four quarters
which eases your cash flow.
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What is a management float?
The common pool or float is a one-time deposit of an agreed sum
to ease cash-flow problems between the time the factor pays your
day-to-day bills and recoups money from you. Repairs can -and do-
happen at any time. The float lets the factor organise repairs and
pay tradesmen without delay. You get the money back when you sell
your property.
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How does the factor deal with common repairs?
There are procedures for reporting common repairs. Grant and Wilson Ltd
does carry out regular inspections of property, but if, in between
these inspections, you suspect that a repair is required, you simply
need to telephone the office.
If the responsibility for the repair is common (rather than private),
we will co-ordinate the necessary trades on your behalf and charge
costs to each owner according to their appropriate share. If the
repair is extensive, we will request competitive estimates and seek
owners' further instructions by way of a mandate. If a mandate is
required then, dependent on the repair, we may be able to instruct
this by a majority decision.
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