Residential Property Management
At Grant & Wilson our property team offer a comprehensive range of management services to cover all types and sizes of property. We are committed to providing a high quality and efficient service to our clients, by working in partnership to secure a relationship built on trust.
You can depend on Grant & Wilson to treat your property as if it were our own.
PROPERTY MANAGEMENT BUILT ON FIRM FOUNDATIONS
Appointing a Property Management Company
When it comes to selecting a Property Management company, Grant and Wilson can help you make the right decision.
Managing your property – our role and responsibilities
As Property Manager/Factor, Grant & Wilson is responsible for good general Management and Administration of the property or development as defined in the Deed of Conditions. We visit properties and carry out inspections on a regular basis.
Our service includes:
If you are considering appointing a Property Manager/Factor then we would be delighted to discuss your requirements or attend a meeting. Contact Debbie Rummens for further information.
Direct Line Number: 0141 552 2230 e-mail: firstname.lastname@example.org
WHAT IS A FACTOR?
Factoring – your questions answered
- What does a Factor do?
A factor is a professional Property Manager who works for you and the other Owners in your property. When asked, they organise Tradesperson’s for common repairs and maintenance. They look after the common grounds, stairwells and maintenance and any similar matters for you and your neighbours. We act in accordance with the deed of conditions.
- How is the Factor paid?
The Factor is paid four times a year, in February, May, August and November. You are sent an invoice by email or post for your share of any common repairs, insurance and other charges, including a Management fee. You reimburse the Factor in arrears for Tradesperson’s accounts and other expenses run up on your behalf.
- What is a Common Buildings Insurance Policy and why is one needed?
A Common Buildings Policy is normally a standard requirement in Deeds of Conditions. The policy ensures that multi-owned property is adequately covered for full reinstatement. Grant and Wilson engage the services of Insurance Brokers who in return source competitive quotes. Policies are fully comprehensive and are index-linked. They cover the main fabric of the building, internal fixtures and fittings and include property Owners’ third party liability insurance. It does not cover contents belonging to Owners. Should the need arise for an insurance claim to be submitted on your behalf, you simply contact Grant and Wilson with the relevant details. If the claim relates to theft, malicious damage, vandalism or fire, you will need the relevant Crime Reference Number before the insurers will accept the claim form. Once estimates (if applicable) have been received, they are approved by the insurance company and the contractors will then make direct contact with the owner to repair the damage. Insurance premiums are collected over four quarters which eases your cash flow. Owners are responsible for ensuring the sum insured (reinstatement amount) is adequate at all times.
- What is a management float?
The common pool or float is a one-time deposit of an agreed sum to ease cash-flow problems between the time the Factor pays your day-to-day bills and recoups money from you. Repairs can -and do- happen at any time. The float lets the Factor organise repairs and pay Tradesperson’s without delay. The Float or common pool will be refunded to you when you sell your property. No interest is payable on floats held.
- How does the Factor deal with common repairs?
There are procedures for reporting common repairs. Grant and Wilson does carry out regular inspections of property, but if, in between these inspections, you suspect that a repair is required, you simply need to telephone the Maintenance Department. If the responsibility for the repair is common (rather than private), we will co-ordinate the necessary trades on your behalf and charge costs to each Owner according to their appropriate share. If the repair is extensive, we will request competitive estimates and seek Owners’ further instructions by way of a mandate. If a mandate is required then, dependent on the repair, we may be able to instruct this by a majority decision.
- Terms of Service and Delivery of Standards