Terms of Service & Delivery Standards

The Property Factors (Scotland) Act 2011 came into force on 1 October 2012 and as your Property Factor, we are required to provide you with a written “Terms of Service and Delivery of Standards” which is intended to be transparent and easily understood. This written statement has been produced to enable Grant & Wilson to meet our statutory obligations to you as the homeowner. Grant & Wilson is registered as a Factor with the Scottish Property Factors Register and our registration number is: PF000300

Central to the Act is a Code of Conduct for Property Factors which has been developed by the Scottish Government after undertaking extensive consultation. It recognises that Property Factors have a complex and wide ranging role and for this reason the Code has been organised into Sections.

Please find our Terms of Service & Delivery of Standards as a down load on this page.

PLEASE NOTE WE RESERVE THE RIGHT TO UPDATE/AMEND THE TERMS AT ANY TIME.